Re77 Privacy Policy — How We Keep Your Data Safe

Welcome to re77. This privacy policy document explains what information is collected from you when you use the re77 platform, how it is used, where it is stored, and what rights you have over your data.

Re77 is an internationally licensed online gaming and Sports Betting platform. We believe your privacy is a fundamental right — not just a legal obligation. That is why our privacy policy is written in plain, clear language so every user can fully understand it.

By using the re77 website or app, you agree to this privacy policy. If you disagree with any part of it, please stop using our services and contact our support team.

Re77 only collects information that is genuinely necessary to provide our services. We do not gather excess or unnecessary data. The table below shows exactly what we collect and how.

Re77 does not collect your social media profiles, call records, or private messages. We only ask for what is necessary to maintain a safe and responsible gaming environment.

Every piece of data we collect has a specific purpose. re77 does not collect information just to "hold on to it." Below, we outline clearly how and why your data is used.

• Account Management: Identity and contact information is required to create, verify, and manage your account.
• Identity Verification (KYC): Identity verification is required under international regulations to prevent money laundering and fraud.
• Transaction Processing: Financial information is used to process deposits and withdrawals accurately.
• Security: Device information is used to detect suspicious activity and prevent account hacking.
• Responsible Gaming: Gaming activity data is analyzed to detect excessive gaming patterns and to provide self-exclusion options.
• Service Improvement: To understand which games or features are most used and improve the platform accordingly.
• Legal Obligations: To comply with applicable laws and the requirements of relevant licensing authorities.

Re77 follows the highest industry standards to keep your data safe. Our security framework goes beyond legal compliance — it is built around your genuine protection.

• All data transmissions are protected with 256-bit TLS/SSL encryption.
• Passwords are stored using bcrypt hashing — no employee can ever view your password.
• Regular security audits and vulnerability assessments are performed on our servers.
• Data backups are stored on secure, encrypted, separate servers.
• Only authorized personnel have access to specific data, and a log is kept of every access.
• If a suspicious login is detected, the account is automatically locked.

How long we retain data depends on its type. In most cases, certain information must be kept for up to 5 years after account closure for legal compliance. After that, it is securely deleted.

Re77 never sells your personal data to third parties. In certain specific situations, some information may be shared, and we explain exactly why for each case below.

• Payment Processors: Financial information is shared with payment partners such as bKash, Nagad, and Rocket to process transactions. These partners operate under their own privacy policies.
• Legal Authorities: Data may be disclosed in response to court orders, requests from investigative authorities, or demands from licensing regulators.
• Technical Service Providers: Certain technology partners required to operate the platform — such as cloud server providers — have limited access to specific data. They are contractually bound to uphold our privacy standards.
• Fraud Prevention: Limited data may be shared with fraud detection services.

For any use of your data beyond the above, your explicit consent will be obtained beforehand.

The re77 website and app use cookies and similar technologies to improve your browsing experience and keep the platform running smoothly.

You can control or disable cookies through your browser settings. However, disabling essential cookies may affect certain features of the platform.

As a re77 user, you have important rights over your own data. Contact our support team to exercise any of these rights.

Re77 strictly prohibits anyone under 18 from using the platform. This is not only a legal requirement — it is our ethical responsibility.

• Age is verified at the time of registration.
• Age is verified during the KYC process using a national ID card or passport.
• If there is evidence that a minor has created an account, it will be closed immediately.
• If data from a minor is collected, whether knowingly or unknowingly, it will be deleted without delay.

Re77 is an international platform. In some cases, your data may be stored or processed on servers located outside Bangladesh.

• Countries where our servers are located follow data protection laws that meet or exceed the standards applied in Bangladesh.
• Appropriate agreements and safeguards are in place for all international data transfers.
• All international data processing partners are required to comply with our privacy standards.

Contact our support team for more details about international data transfers.

Re77 may update this privacy policy from time to time. Changes may be driven by new legal requirements, new technologies, or updates to our services.

• You will be notified in advance via your registered mobile number or email for any significant changes.
• The "Last Updated" date at the top of the page will always reflect the most recent revision.
• Continued use of the platform after any changes take effect will be considered acceptance of the updated policy.
• If you do not agree with the changes, you may close your account.

If you have any questions, concerns, or requests regarding this privacy policy, please get in touch. Our data protection team is ready to assist you in English.

We typically respond within 3–7 business days depending on the nature of your request. For urgent matters, you can also reach us via live chat support.